Privacy Policy

10COM LTD. | d/b/a 10com Web Development Web Site Design Project Contract Privacy Policy

-- Updated 2/05/16

10com Web Development d/b/a 10com (“10com,” “we,” “our,” or “us”) respects your privacy and is committed to protecting the personal information entrusted to us. This Privacy Policy explains how we collect, use, disclose, store, and protect information obtained through our website, communications, services, client portal, and related business operations.

By accessing our website, communicating with us, purchasing services, or otherwise engaging with our business, you acknowledge and agree to the practices described in this Privacy Policy.

Information We Collect

We may collect information that you voluntarily provide, including:

Name

Company name

Email address

Telephone number

Mailing address

Billing information

Project-related information

Communications submitted through our website, client portal, email, text message, chat systems, or other communication channels

We may also collect certain technical and usage information automatically, including:

IP address

Browser type

Device information

Operating system

Website usage information

Referral sources

Cookie and analytics data

How We Use Information

We may use collected information to:

Respond to inquiries

Provide requested services

Manage projects and client accounts

Process payments

Deliver customer support

Communicate regarding services, projects, and account activity

Improve website functionality and user experience

Maintain security and prevent fraud

Comply with legal obligations

Enforce our agreements and policies

Information is used solely for legitimate business purposes related to the services we provide.

Communications Consent

By contacting 10com Web Development, requesting information, purchasing services, submitting information through our website, communicating through our client portal, or otherwise engaging with our business, you consent to receive communications reasonably related to your inquiry, account, project, support request, or services.

These communications may be delivered through email, telephone, text message, client portal notifications, or other communication methods reasonably necessary to provide services and support.

SMS Communications

If you provide your mobile phone number to 10com Web Development, you may receive text messages related to:

Project updates

Appointment reminders

Support requests

Account notifications

Service-related communications

Follow-up communications regarding inquiries or requested services

Message frequency varies.

Message and data rates may apply.

You may opt out of SMS communications at any time by replying STOP to any text message. For assistance, reply HELP or contact us directly.

SMS consent is not shared with third parties or affiliates for marketing purposes.

Information Sharing and Disclosure

10com Web Development does not sell, rent, trade, or share personal information with third parties for their own marketing purposes.

We may disclose information only when reasonably necessary to:

Provide requested services

Process payments

Operate our business systems

Comply with legal obligations

Respond to lawful requests from governmental authorities

Protect our rights, property, systems, clients, or users

Enforce our agreements and policies

We may utilize trusted third-party service providers to assist with business operations, including website hosting, payment processing, communication services, project management, customer support, analytics, and related services. Such providers are granted access only to the information reasonably necessary to perform their services.

Client Portal and Account Information

10com Web Development may provide access to a secure client portal for project communication, support requests, approvals, file sharing, account management, and related services.

Information submitted through the client portal is treated as confidential and used solely for the purpose of providing requested services and managing client accounts.

Access to client information is restricted to authorized personnel, contractors, and service providers who require access to perform services on behalf of 10com Web Development.

Cookies and Analytics

Our website may utilize cookies, analytics tools, tracking technologies, and similar technologies to improve website functionality, analyze website performance, enhance user experience, and support marketing efforts.

These technologies may collect information regarding website usage, browser activity, device information, and interaction with website content.

Most web browsers allow users to control or disable cookies through browser settings.

Data Security

We implement reasonable administrative, technical, and physical safeguards designed to protect personal information against unauthorized access, disclosure, alteration, or destruction.

While we take commercially reasonable measures to protect information, no method of transmission over the Internet or method of electronic storage can be guaranteed to be completely secure. Accordingly, we cannot guarantee absolute security.

Data Retention

We retain personal information only for as long as reasonably necessary to:

Provide services

Maintain business records

Comply with legal obligations

Resolve disputes

Enforce agreements

Protect legitimate business interests

Retention periods may vary depending on the nature of the information and applicable legal requirements.

Your Privacy Rights

Subject to applicable law, you may request to:

Access personal information we maintain about you

Correct inaccurate information

Request deletion of certain information

Opt out of certain communications

Withdraw consent where applicable

Requests may be submitted using the contact information provided below.

Children’s Privacy

Our services are intended for individuals who are at least 18 years of age.

We do not knowingly collect personal information from children under the age of 13. If we become aware that personal information has been collected from a child under 13 without appropriate consent, we will take reasonable steps to delete such information.

Third-Party Websites

Our website may contain links to third-party websites or services that are not owned or controlled by 10com Web Development.

We are not responsible for the privacy practices, content, or security of third-party websites. Users are encouraged to review the privacy policies of any third-party websites they visit.

Changes to This Privacy Policy

10com Web Development reserves the right to modify this Privacy Policy at any time.

Any changes will become effective upon publication of the revised Privacy Policy on our website. Continued use of our website or services following publication of updates constitutes acceptance of the revised Privacy Policy.

Contact Information

Questions regarding this Privacy Policy or requests concerning personal information may be directed to:

10com Web Development d/b/a 10com

Email: support@10comwebdevelopment.com

Website: https://www.10comwebdevelopment.com

By using our website, services, client portal, or communicating with our business, you acknowledge and agree to the terms of this Privacy Policy.